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5 Great Review Request Email Templates To Copy & Paste

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Asking for customer reviews can feel a bit like asking for a favor. But getting that feedback is a huge part of growing your business and connecting with your audience.

That's where having a solid template comes in handy. It gives you a starting point, so you can craft a beautiful, effective email without overthinking the words.

Tips for Writing Review Request Emails

  • Personalize your ask. Go beyond just using their first name. Mention the specific product they purchased or the service they experienced. It shows you’re not just sending a mass email blast and that you value their specific experience.
  • Timing is key. Don’t send the request the moment they buy. Give them time to actually use and enjoy what you offer. A week or two after delivery is often a sweet spot—the experience is still fresh in their mind.
  • Make it incredibly easy. Your customer is doing you a favor, so remove any friction. Include a clear, direct button that takes them straight to the review page. One click is all it should take. The easier it is, the more likely they'll do it.
  • Explain the “why.” Briefly let them know how their feedback helps. Does it guide other customers? Does it help you improve? People are more willing to contribute when they see the impact of their voice.
  • Keep it short and on-brand. A beautiful, simple email is more likely to get a response. Use a clear headline, get straight to the point, and let your design reflect the quality of your brand. No need for a long-winded story.

Types of Review Request Email Templates We Will Cover

  1. Product Feedback Email Template
  2. Service Experience Email Template
  3. Purchase Confirmation Email Template
  4. Post-Event Email Template
  5. Customer Satisfaction Email Template

5 Review Request Email Templates

1) Product Feedback Email Template

<template>

Subject: Share your thoughts on [*Product Name*]

Hi [*Customer Name*],

Thanks for your recent purchase of the [*Product Name*]. We're writing to ask for your feedback on your experience so far.

Your review helps other customers make informed decisions and gives us valuable insight to make our products even better. Could you take a moment to share your thoughts? It’s quick and makes a real difference.

Leave a Review

Thank you for your time.

[*Your Name*]

[*Your Position*]

[*Company Name*]

</template>

2) Service Experience Email Template

<template>

Subject: How was your experience with [*Service Name*]?

Hi [*Customer Name*],

We're following up on your recent appointment for [*Service Name*]. We hope everything went smoothly.

Your feedback is important. It helps us refine our services and lets others in the community know what to expect. Would you be willing to share a few words about your experience?

Share Your Experience

We appreciate your time and your business.

[*Your Name*]

[*Your Position*]

[*Company Name*]

</template>

3) Purchase Confirmation Email Template

<template>

Subject: Your [*Company Name*] order is confirmed!

Hi [*Customer Name*],

Thank you for your order. We’ve received it and are getting it ready for shipment. We’ll notify you as soon as it’s on its way.

While you wait, we’d love to hear about your shopping experience. Your feedback helps us improve our website and make things even smoother for you and other customers. Would you mind taking a moment to share your thoughts?

Review Your Experience

We appreciate your business.

[*Your Name*]

[*Your Position*]

[*Company Name*]

</template>

4) Post-Event Email Template

<template>

Subject: Thanks for joining us at [*Event Name*]!

Hi [*Customer Name*],

Thank you for attending [*Event Name*]. We hope you had a great time and found the session valuable.

Your feedback is important as we plan future events. We'd love to hear what you thought—what you enjoyed, what you learned, and what we could do better next time. Would you mind taking a moment to share your experience?

Share Your Feedback

We appreciate you being a part of it.

[*Your Name*]

[*Your Position*]

[*Company Name*]

</template>

5) Customer Satisfaction Email Template

<template>

Subject: How are things going with [*Company Name*]?

Hi [*Customer Name*],

We’re checking in to see how your experience with us has been so far. Your satisfaction is our priority, and your feedback helps us understand what we’re doing right and where we can improve.

Would you mind taking a moment to answer a few quick questions? It helps us ensure we’re delivering the best possible experience for you and everyone else.

Share Your Feedback

We appreciate your input.

[*Your Name*]

[*Your Position*]

[*Company Name*]

</template>

What About Using Flodesk?

Flodesk

These templates give you a great foundation for what to say, and Flodesk provides the tools to deliver your message effectively. Our platform helps you automate these emails, so you can ask for feedback at the perfect time without the manual work.

You can create emails that reflect your brand's unique style using our intuitive builder, no coding or design skills needed. Join the thousands of businesses growing with us and start sending with Flodesk.

Wrapping Up

Asking for reviews is a direct line to understanding your customers and building trust. These templates offer a straightforward way to start those conversations.

With Flodesk, you can design and automate these emails to reflect your brand's aesthetic. Start building your emails and connect with your audience.

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Flodesk Team
ABOUT THE AUTHOR
Flodesk Team

Flodesk Team is passionate about empowering entrepreneurs and businesses to create stunning, effective emails. With expertise in email marketing, automation, and design, we’re here to share insights, tips, and strategies to help you grow your brand.

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