5 Great Feedback Email Templates To Copy & Paste

Feedback is one of the best tools for growing your business, but knowing exactly what to say can be a challenge. We're here to help you ask for it with confidence and style.

To make it simple, we’ve put together five essential feedback email templates. Using a template as your foundation makes it easy to write a clear, purposeful email that gets you the insights you're looking for.

Tips for Writing Feedback Emails

• Get specific. Vague questions get vague answers. Instead of asking, “How did we do?” pinpoint exactly what you need feedback on. Is it a new product, your checkout process, or a recent workshop? The more specific your ask, the more useful the response.
• Make it easy. Let people know how long your survey will take—and keep it short. A simple one-click poll or embedding the first question directly in the email removes friction and boosts your response rate.
• Explain the why. People are more likely to respond if they know their opinion makes a difference. A quick line like, “Your feedback will help us improve our next collection,” shows their input is valued and makes them feel like part of your journey.
• Time it right. Send your request when the experience is still fresh. The best time to ask for feedback is right after a purchase is delivered, a digital product is downloaded, or a customer support ticket is closed.

Types of Feedback Email Templates We Will Cover

1. Customer Satisfaction Email Template
2. Product Review Email Template
3. Service Feedback Email Template
4. Employee Performance Email Template
5. Event Feedback Email Template

5 Feedback Email Templates

1) Customer Satisfaction Email Template

<template>

Subject: How was your experience with [*Your Company Name*]?

Hi [*Customer Name*],

Thank you for [*describe recent interaction, e.g., your recent purchase*]. We're constantly working to create the best possible experience for our customers, and your perspective is essential.

We would be grateful if you could take a moment to let us know how we did. Your feedback directly helps us understand what’s working and where we can improve.

Please click the link below to share your thoughts. It should only take [*number*] minutes.

[*Link to Customer Satisfaction Survey*]

Thanks for your time and for being a part of our community.

All the best,

[*Your Name*]

[*Your Position*]

[*Your Company Name*]

</template>

2) Product Review Email Template

<template>

Subject: What do you think of your new [*Product Name*]?

Hi [*Customer Name*],

We saw your [*Product Name*] was recently delivered and hope you’re enjoying it. Your insights as a new owner are incredibly valuable, both to us and to other customers.

Would you be willing to share your thoughts in a review? It helps others make confident decisions and gives us the feedback we need to keep making products you’ll love.

You can leave your review by clicking the link below. It’s quick and easy.

[*Link to Product Review Page*]

Thank you for helping our community grow.

Best,

[*Your Name*]

[*Your Position*]

[*Your Company Name*]

</template>

3) Service Feedback Email Template

<template>

Subject: How was your service experience with [*Your Company Name*]?

Hi [*Customer Name*],

We're following up on your recent interaction with our team regarding [*describe service interaction, e.g., your support ticket*]. We want to make sure we provided you with the best help possible.

Your feedback is essential for us to improve our service. Hearing about your experience helps us refine our support process and ensure every interaction is a great one.

Would you be willing to take a moment to share how it went? Please click the link below to answer a few quick questions.

[*Link to Service Feedback Form*]

Thank you for helping us get better.

All the best,

[*Your Name*]

[*Your Position*]

[*Your Company Name*]

</template>

4) Employee Performance Email Template

<template>

Subject: Confidential Feedback Request for [*Employee Name*]'s Performance Review

Hi [*Recipient Name*],

As part of our performance review process for [*Employee Name*], we are gathering feedback from team members who have worked closely with them. Your perspective is important for creating a balanced and comprehensive review.

We would appreciate it if you could share your thoughts on [*Employee Name*]'s contributions, collaboration, and overall performance over the past [*time period, e.g., quarter, year*]. Please provide specific examples where possible, focusing on both strengths and areas for potential growth.

Your feedback will be kept confidential and used to support [*Employee Name*]'s professional development. Please submit your thoughts by [*Date*] using the link below.

[*Link to Performance Feedback Form*]

Thank you for taking the time to contribute to our team's growth.

Best,

[*Your Name*]

[*Your Position*]

[*Your Company Name*]

</template>

5) Event Feedback Email Template

<template>

Subject: How was [*Event Name*]? Share your thoughts!

Hi [*Attendee Name*],

Thank you for joining us for [*Event Name*]. We hope you had a great time and found the experience valuable.

Now that the event is over, we'd love to hear what you thought. Your feedback is key to helping us make our next event even better, from the content we share to the overall experience.

Could you take a few minutes to complete our short survey? It will only take [*number*] minutes.

[*Link to Event Feedback Survey*]

We appreciate you taking the time to help us improve.

Best,

[*Your Name*]

[*Your Position*]

[*Your Company Name*]

</template>

What About Using Flodesk?

Now that you have these five essential feedback templates, Flodesk provides the tools to put them into action. We offer intuitive email marketing for small businesses, designed to help you grow your email list and connect with your audience. You don't need any coding or design experience to create, send, and automate emails that get results.

Many businesses, from beginners to experts, use Flodesk to send emails that look good and convert well. Our platform includes a straightforward email builder, effective automations, and well-designed forms. We give you everything you need for your email marketing, minus the complicated parts.

Wrapping Up

Asking for feedback is a direct path to growing your business, and these templates give you a clear starting point.

Ready to send emails that look as good as your brand? Sign up for Flodesk to put these templates into action.