5 Great Feedback Email Templates To Copy & Paste

Feedback is one of the best tools for growing your business, but knowing exactly what to say can be a challenge. We're here to help you ask for it with confidence and style.

To make it simple, we’ve put together five essential feedback email templates. Using a template as your foundation makes it easy to write a clear, purposeful email that gets you the insights you're looking for.

Tips for Writing Feedback Emails

• Get specific. Vague questions get vague answers. Instead of asking, “How are we doing?,” try something like, “What was your experience with our new checkout process?” The more focused your question, the more useful the answer.
• Keep it brief. Respect your audience’s time by getting straight to the point. A short, scannable email is much more likely to get a response than a wall of text.
• Make it easy to respond. Want more replies? Reduce the effort. A single-click rating, a simple question they can reply to directly, or a link to a super-short form works wonders. The easier you make it, the more feedback you'll get.
• Show them the “why.” Let people know how their feedback will be used. A quick line like, “Your thoughts will help us improve our next feature” shows their opinion has a real impact and encourages them to share.

Types of Feedback Email Templates We Will Cover

1. Customer Satisfaction Email Template
2. Product Review Email Template
3. Service Feedback Email Template
4. Employee Performance Email Template
5. Event Feedback Email Template

5 Feedback Email Templates

1) Customer Satisfaction Email Template

<template>

Subject: How did we do, [*Customer Name*]?

Hi [*Customer Name*],

We’d love to hear your thoughts about your recent experience with [*Product/Service/Interaction*]. Your feedback is essential in helping us understand what we’re doing well and where we can improve.

Could you take a moment to let us know how satisfied you were? Clicking the link below will take you to a single-question survey that takes less than a minute to complete.

[Link to Customer Satisfaction Survey]

Thank you for helping us create a better experience for you.

Best,

[*Your Name*]

[*Your Title*]

[*Company Name*]

</template>

2) Product Review Email Template

<template>

Subject: How are you enjoying [*Product Name*]?

Hi [*Customer Name*],

Now that you’ve had some time with [*Product Name*], we’d love to hear what you think. Your experience is important, and sharing it can help other customers like you make confident decisions.

Would you be willing to leave a review? It only takes a minute and your insights will help us—and our community—immensely.

[Link to Product Review Page]

Thank you for your time and for being a valued customer.

Best,

[*Your Name*]

[*Your Title*]

[*Company Name*]

</template>

3) Service Feedback Email Template

<template>

Subject: How was your experience with [*Team/Department Name*]?

Hi [*Customer Name*],

We’re following up on your recent service interaction regarding [*Service Request/Ticket ID*]. Your feedback is essential for helping us ensure our team provides clear and effective support.

Could you take a moment to let us know how we did? Your thoughts on the quality and timeliness of the service you received will directly help us improve our customer experience.

[Link to Service Feedback Survey]

Thank you for helping us get better.

Best,

[*Your Name*]

[*Your Title*]

[*Company Name*]

</template>

4) Employee Performance Email Template

<template>

Subject: Feedback on your performance: [*Project Name/Time Period*]

Hi [*Employee Name*],

I’m writing to share some feedback on your work regarding [*Project Name or Time Period*]. This is intended to recognize your contributions and identify opportunities for growth.

Here’s what stood out as particularly effective:
[*Provide specific, positive feedback with examples. For instance: "Your handling of the client presentation on Tuesday was well-prepared and clearly articulated the key outcomes."*]

Here are a few areas where we see potential for development:
[*Provide constructive, actionable feedback. For instance: "Moving forward, let's focus on providing more frequent updates on project milestones to ensure the whole team stays aligned."*]

I'd like to schedule a brief meeting to discuss this feedback in more detail and hear your perspective. Please let me know what time works for you next week.

Looking forward to connecting.

Best,

[*Your Name*]

[*Your Title*]

[*Company Name*]

</template>

5) Event Feedback Email Template

<template>

Subject: Your thoughts on [*Event Name*]?

Hi [*Attendee Name*],

Thank you for joining us for [*Event Name*]. We hope you had a valuable experience and left feeling inspired.

As we begin planning our next event, your feedback is essential. Your thoughts on the speakers, sessions, and overall atmosphere will help us improve and create an even better experience next time.

Could you take a few moments to share your perspective by completing our short survey?

[Link to Event Feedback Survey]

Thank you for helping us grow.

Best,

[*Your Name*]

[*Your Title*]

[*Company Name*]

</template>

What About Using Flodesk?

These templates give you the right words, and Flodesk provides the platform to deliver them. Our intuitive email builder helps you customize and send your feedback requests with ease.

You can automate your follow-ups and manage your audience, all in one place. Get started with Flodesk to turn these templates into conversations.

Wrapping Up

Effective feedback starts with asking the right questions, and these templates provide a solid foundation. Now, you can focus on what matters most: listening to your audience and growing your business.

Bring these templates to life with an email platform designed for both beauty and function. Start sending feedback emails that get noticed by signing up for Flodesk.