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5 Great Abandoned Cart Email Templates To Copy & Paste

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It happens to every online business: a customer adds items to their cart and then vanishes. We're diving into five effective abandoned cart email templates you can use to bring them back and recover that sale.

Referring to a template simplifies the writing process, letting you focus on what matters—connecting with your customer.

Tips for Writing Abandoned Cart Emails

  • Nail the subject line. Keep it clear and to the point. The goal is to get them to open the email without being pushy. Something like, “Still thinking it over?” or “Your cart is waiting” works well.
  • Show them what they left behind. Add beautiful images of the products right in the email. It’s a powerful visual reminder of what caught their eye in the first place.
  • Have one clear call to action. Your customer should know exactly where to click. A clean, simple button that takes them straight back to their cart removes any friction and makes it easy for them to complete their purchase.
  • Add a touch of urgency. If an item is a bestseller or low in stock, mention it. This encourages them to act now without feeling overly pressured. Honesty is key here.
  • Consider a small incentive. If the first email doesn't bring them back, a follow-up with a modest discount or free shipping can be a great way to seal the deal. It's a simple gesture that can make a big difference.

Types of Abandoned Cart Email Templates We Will Cover

  1. Reminder Email Template
  2. Discount Offer Email Template
  3. Product Highlight Email Template
  4. Urgency Email Template
  5. Customer Testimonial Email Template

5 Abandoned Cart Email Templates

1) Reminder Email Template

<template>

Subject: Still thinking it over?

Hi [Customer Name],

We noticed you left a few things in your cart. We've saved them for you in case you'd like to come back.

[Image of Product(s)]

[Product Name(s)]

[Return to Your Cart Button]

If you have any questions or need help with your order, just reply to this email. We're here to help.

Best,

[Your Name]

[Your Company Name]

</template>

2) Discount Offer Email Template

<template>

Subject: A little something to help you decide.

Hi [Customer Name],

We noticed you left some items in your cart. To make the decision a little easier, here’s a special offer just for you.

Use this code for [Discount Percentage or Amount] off your entire order: [Discount Code]

Here’s what you were looking at:

[Image of Product(s)]

[Product Name(s)]

[Complete Your Order Button]

This offer expires in [Timeframe], so be sure to use it soon.

Best,

[Your Name]

[Your Company Name]

</template>

3) Product Highlight Email Template

<template>

Subject: A closer look at your selected items.

Hi [Customer Name],

We saw you were checking out the [Product Name] and wanted to share a little more about what makes it special. It’s one of our favorites for a reason.

[Image of Product]

Here’s something you might find helpful: [Highlight a key feature or benefit of the product]. Many of our customers love it for [mention a specific use case or result].

Ready to take another look?

[View Product Details Button]

If you have any questions, feel free to reply to this email. We're happy to help.

Best,

[Your Name]

[Your Company Name]

</template>

4) Urgency Email Template

<template>

Subject: Your cart items are selling fast.

Hi [Customer Name],

Just a quick heads-up—the items you added to your cart are popular and we can't hold them for long. To make sure you don't miss out, we recommend completing your purchase soon.

Here’s what you left:

[Image of Product(s)]

[Product Name(s)]

These items will be returned to our inventory in [Timeframe].

[Secure Your Items Button]

If you have any questions, just reply to this email. We're here to help.

Best,

[Your Name]

[Your Company Name]

</template>

5) Customer Testimonial Email Template

<template>

Subject: See why others love [Product Name].

Hi [Customer Name],

We noticed you were interested in the [Product Name] and thought you might like to see what other customers have to say about it.

"[Customer Testimonial About the Product]"
— [Testimonial Author's Name]

Here's what you were looking at:

[Image of Product]

[Product Name]

Ready to see for yourself?

[Return to Cart Button]

If you have any questions, just reply to this email. We're here to help.

Best,

[Your Name]

[Your Company Name]

</template>

What About Using Flodesk?

Flodesk

These templates are your starting point, and Flodesk provides the platform to implement them. Our intuitive builder lets you create and automate your abandoned cart emails without needing any design or coding skills.

Everything you need to build these sequences and grow your business is right inside our platform. Get started with Flodesk to send emails that look great and help you recover sales.

Wrapping Up

Recovering lost sales begins with a direct conversation. Use these templates as a framework to remind customers what they've left behind and guide them back to your shop.

Flodesk gives you the tools to build and send these emails with ease, letting you design on-brand messages that connect with your audience. Start growing your business with Flodesk.

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Flodesk Team
ABOUT THE AUTHOR
Flodesk Team

Flodesk Team is passionate about empowering entrepreneurs and businesses to create stunning, effective emails. With expertise in email marketing, automation, and design, we’re here to share insights, tips, and strategies to help you grow your brand.

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