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5 Great Onboarding Email Templates To Copy & Paste

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Onboarding emails are your first real conversation with a new subscriber, setting the tone for your entire relationship.

To help you make a great impression, we’re breaking down five essential templates for crafting beautiful and effective welcome sequences.

Using a template provides a proven framework, letting you focus on your message instead of starting from scratch.

Tips for Writing Onboarding Emails

  • Focus on one action. Each email in your sequence should have a single, clear purpose. Guide your new subscriber to take one specific step, whether it’s completing their profile or exploring a key feature. Don't overwhelm them with too many options at once.
  • Show, don’t just tell. Use visuals like GIFs or short video clips to demonstrate how your product works. It’s more engaging than a block of text and helps people learn faster, adding a beautiful, dynamic touch to your design.
  • Personalize meaningfully. Go beyond just using their first name. Use what you know about your subscriber—like their interests or goals—to tailor the content. This shows you’re paying attention and providing real value from the get-go.
  • Celebrate their progress. When a user takes an important action, send an email to acknowledge it. A quick “You did it!” message reinforces their decision to sign up and encourages them to continue exploring.

Types of Onboarding Email Templates We Will Cover

  1. Welcome Email Template
  2. Account Setup Email Template
  3. Product Tour Email Template
  4. Feature Highlight Email Template
  5. Getting Started Email Template

5 Onboarding Email Templates

1) Welcome Email Template

<template>

Subject: Welcome to [Your Brand]!

Hi [First Name],

Welcome to [Your Brand]. We're excited you're here and ready to help you [state the main benefit or goal, e.g., design emails people love to open].

To get you started, the single most important next step is to [describe the one key action, e.g., log in and set up your first workflow].

[Add your call-to-action text, e.g., Get Started Now]

If you have any questions along the way, feel free to reply directly to this email. We're always happy to help.

Best,

The [Your Brand] Team

</template>

2) Account Setup Email Template

<template>

Subject: Finish setting up your [Your Brand] account

Hi [First Name],

You're just one step away from unlocking everything [Your Brand] has to offer. Let's get your account details finalized so you can start [state the main benefit or goal, e.g., designing beautiful emails].

Completing your profile helps us tailor your experience and ensures you get the most relevant tips and features right from the start.

[Add your call-to-action text, e.g., Complete Your Account Setup]

Once you're done, you'll be all set. If you run into any trouble, just reply to this email—we're here to help.

Cheers,

The [Your Brand] Team

</template>

3) Product Tour Email Template

<template>

Subject: Ready for a tour of [Your Brand]?

Hi [First Name],

Ready to see what [Your Brand] can do? This quick tour will walk you through the key features that will help you [state the main benefit or goal, e.g., design stunning emails].

We’ll show you how to navigate your dashboard, find our most-loved features like [mention a specific feature, e.g., the visual workflow builder], and get your first [mention a key outcome, e.g., campaign] out the door.

[Add your call-to-action text, e.g., Start the Tour]

This tour is designed to get you comfortable and creating quickly. If you have any questions, just let us know.

All the best,

The [Your Brand] Team

</template>

4) Feature Highlight Email Template

<template>

Subject: A feature you might like: [Feature Name]

Hi [First Name],

We wanted to highlight a feature inside [Your Brand] that can help you [state the main benefit, e.g., grow your list with beautiful forms]: [Feature Name].

It was designed to help you [describe what the feature does, e.g., create a stunning opt-in form that matches your brand perfectly]. Many of our members use it to [mention a specific outcome, e.g., turn website visitors into subscribers].

[Add your call-to-action text, e.g., Explore [Feature Name]]

Give it a try and see what you think. If any questions come up, just reply to this email.

Best,

The [Your Brand] Team

</template>

5) Getting Started Email Template

<template>

Subject: Let's get you started with [Your Brand]

Hi [First Name],

Now that you're all set up, it's time to dive in and create something. This email will guide you through the first essential step to [state the main benefit or goal, e.g., sending your first email].

The best place to begin is by [describe the first key action, e.g., creating your first email workflow]. This will give you a feel for how our editor works and how simple it is to bring your ideas to life. To do this, log into your account and click the '[Button Name, e.g., New Workflow]' button on your dashboard.

[Add your call-to-action text, e.g., Start Your First Design]

We're here to help if any questions come up. Just reply to this email.

Happy creating,

The [Your Brand] Team

</template>

What About Using Flodesk?

Flodesk

Implementing these onboarding email templates is straightforward with Flodesk, an intuitive platform built for small businesses. Our tools are designed to help you grow your email list and convert subscribers into customers. You can create, send, and automate emails that connect with your audience without needing any coding or design experience.

More than 100,000 businesses use Flodesk to send emails that look professional and drive results. The platform is built for beginners and experts alike, offering a simple email builder, powerful automations, and beautiful forms. We give you everything you need for effective email marketing, without the complexity.

Wrapping Up

A strong onboarding sequence sets the foundation for lasting customer relationships. Use these templates as a starting point to guide your subscribers and show them what your brand is all about.

When you're ready to put these ideas into action, Flodesk provides the tools to build and automate your onboarding emails. Sign up today to start creating.

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Flodesk Team
ABOUT THE AUTHOR
Flodesk Team

Flodesk Team is passionate about empowering entrepreneurs and businesses to create stunning, effective emails. With expertise in email marketing, automation, and design, we’re here to share insights, tips, and strategies to help you grow your brand.

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