Customer Survey Emails: 10 Great Examples (& Other Tips)

In this article, we'll show you 10 email examples for Customer Surveys that have been sent to customers in the past from different companies. Seeing these examples can help you understand what works and what doesn't, making it easier to create your own effective Customer Survey emails.

What should go into Customer Survey emails?

A good Customer Survey email is concise and engaging, with a clear call to action that encourages recipients to share their feedback. It should also be personalized to make the customer feel valued and appreciated.

• Subject Line: Capture attention with a subject line like "We Value Your Feedback!" or "Help Us Improve Your Experience."
• Greeting: Use a friendly and personalized greeting, such as "Hi [Customer's Name],"
• Purpose Statement: Clearly state the purpose of the email, for example, "We'd love to hear your thoughts on our recent service."
• Call to Action: Include a direct and simple call to action, such as "Click here to take our quick survey."
• Incentive: Offer an incentive for completing the survey, like "Complete the survey and get 10% off your next purchase."
• Closing: End with a warm closing, such as "Thank you for your time and feedback!"

Let's jump into it and check out 10 email examples of good Customer Survey emails!

10 Customer Survey Email Examples

1) RIND Snacks

RIND Snacks is a company that offers a variety of dried fruit snacks, focusing on whole-fruit nutrition by including the peel in their products. Their customer survey email is effective because it is visually appealing, straightforward, and encourages user engagement with a clear call to action, making it easy for customers to provide valuable feedback.

2) Statefarm

Statefarm is a well-known insurance company that provides a range of insurance and financial services to customers across the United States. Their customer survey email is effective because it is simple, visually appealing, and empowers users to share their feedback quickly and easily, enhancing the overall customer experience.

3) Miro

Miro is a collaborative online whiteboard platform designed to help teams work together more effectively, offering features like real-time collaboration, templates, and integrations with popular tools. This email is effective for customer surveys because it is visually appealing, straightforward, and offers a clear incentive, making it easy for customers to engage and provide feedback.

4) Invision

Invision is a platform that provides design collaboration and prototyping tools for teams. Their customer survey email stands out due to its clean and organized design, which makes it easy for users to navigate and provide feedback, empowering them to share their thoughts effortlessly.

5) SurveyMonkey

SurveyMonkey is an online survey development cloud-based software as a service company that allows users to create, distribute, and analyze surveys for feedback, research, and data collection. This email is effective because it is visually appealing, straightforward, and provides valuable resources, making it easy for customers to engage and find the information they need.

6) Dropbox

Dropbox is a cloud storage service that allows users to store and share files securely. Their customer survey email is good because it is simple, visually appealing, and empowers users to provide feedback easily, enhancing the overall user experience.

7) Netflix

Netflix is a leading streaming service that offers a wide variety of TV shows, movies, and original content to millions of subscribers worldwide. Their customer survey email is effective because it is visually appealing, straightforward, and empowers users to share their feedback easily, enhancing the overall user experience.

8) MailChimp

MailChimp is a popular email marketing service that helps businesses create and manage email campaigns. Their customer survey email is a good example because it features a clean design and a clear call to action, making it easy for users to provide their feedback.

9) Chewy

Chewy's customer survey email is a great example of simplicity and user empowerment. The clean design, clear call to action, and engaging visuals make it easy for customers to provide their feedback, enhancing the overall user experience.

10) Squarespace

Squarespace is a versatile website builder known for its sleek design and user-friendly interface. Their customer survey email stands out due to its clean and organized layout, making it easy for users to navigate and provide feedback effortlessly, thereby enhancing the overall user experience.

Why you should use Flodesk to help create your emails

With Flodesk, you can effortlessly create visually stunning and highly effective Customer Survey emails. Our intuitive platform empowers you to design personalized, engaging emails that capture your customers' attention and encourage valuable feedback, all while maintaining a clean and user-friendly interface.

Wrapping Up

Flodesk offers the most intuitive email marketing tools for small businesses, helping you grow and monetize your email list effortlessly. With no need for coding or design skills, you can create, send, and automate emails that engage your audience and drive revenue.

Trusted by over 100,000 businesses, Flodesk helps beginners and experts send beautiful, high-converting emails in a radically simple way. With the world’s most intuitive email builder, powerful automations, and beautiful forms, Flodesk gives you everything you need for brilliant email marketing—without the complexity.

We hope these examples and tips have inspired you to create your own effective Customer Survey emails. Ready to get started? Sign up for Flodesk today and elevate your email marketing game.