Customer Feedback Emails: 10 Great Examples (& Other Tips)

In this article, we'll show you 10 email examples for Customer Feedback that have been sent to customers in the past from different companies. Seeing these examples can help you understand what works and why, making it easier to create your own effective Customer Feedback emails.

What should go into Customer Feedback emails?

A good Customer Feedback email is concise and personalized, making the recipient feel valued and heard. It should include a clear call to action, encouraging the customer to share their thoughts and experiences.

• Personalized Greeting: Start with the customer's name to make the email feel more personal. For example, "Hi [Customer Name], we value your opinion!"
• Purpose Statement: Clearly state why you are reaching out. For instance, "We'd love to hear your thoughts on your recent purchase."
• Specific Questions: Ask targeted questions to get detailed feedback. Examples include, "How satisfied are you with our product?" or "What can we improve?"
• Call to Action: Encourage the customer to take action, such as filling out a survey or replying to the email. Use phrases like, "Click here to share your feedback" or "Reply to this email with your thoughts."
• Gratitude: Thank the customer for their time and feedback. A simple "Thank you for helping us improve!" can go a long way.
• Contact Information: Provide a way for the customer to reach out if they have further questions or comments. For example, "Feel free to contact us at [email/phone number]."

Let's jump into it and explore 10 email examples of good Customer Feedback emails!

10 Customer Feedback Email Examples

1) RIND Snacks

RIND Snacks is a company that offers a variety of dried fruit snacks, focusing on whole-fruit nutrition by including the peel in their products. Their customer feedback email is effective because it is visually appealing, straightforward, and encourages user engagement by asking for specific feedback, making the recipient feel valued and heard.

2) Miro

Miro is a collaborative online whiteboard platform designed to help teams work together visually, brainstorm, plan, and manage projects in real time. Their customer feedback email is effective because it offers a clear incentive—a $50 gift card—for participating in a research session, making the purpose of the email immediately obvious and engaging for the recipient.

3) Invision

Invision is a digital product design platform that empowers teams to create and collaborate on interactive prototypes, wireframes, and designs. Their customer feedback email is effective because it is straightforward and visually appealing, making it easy for recipients to understand the purpose and feel encouraged to share their thoughts.

4) Everlane

Everlane's customer feedback email stands out due to its clean and minimalist design, which makes it easy for recipients to focus on the message. The email effectively empowers users by directly asking for their thoughts, making them feel valued and heard.

5) Dropbox

Dropbox is a cloud storage service that allows users to store and share files securely and efficiently. The company did a good job with this email by keeping the design simple and clean, making it easy for users to understand the purpose and feel empowered to provide their feedback.

6) MailChimp

MailChimp is a leading email marketing service that helps businesses of all sizes create, send, and analyze email campaigns. Their customer feedback email is a great example of simplicity and user empowerment, featuring a clean design that makes it easy for recipients to understand the purpose and feel encouraged to share their thoughts.

7) Netflix

Netflix is a streaming service that offers a wide variety of TV shows, movies, anime, documentaries, and more on thousands of internet-connected devices. Their customer feedback email is effective because it is visually appealing, straightforward, and encourages user engagement by asking for specific feedback, making the recipient feel valued and heard.

8) Taylor Stitch

Taylor Stitch is a clothing company known for its high-quality, responsibly crafted apparel. Their customer feedback email stands out due to its clean design and straightforward approach, making it easy for recipients to understand the purpose and feel encouraged to share their thoughts.

9) Chewy

Chewy is an online retailer specializing in pet food and other pet-related products. Their customer feedback email is effective due to its clean and straightforward design, which makes it easy for recipients to understand the purpose and feel encouraged to share their thoughts.

10) Square

Square's customer feedback email is a prime example of simplicity and user empowerment, featuring a clean design that makes it easy for recipients to understand the purpose and feel encouraged to share their thoughts. The email's straightforward approach and visually appealing layout ensure that customers feel valued and heard, making it an effective tool for gathering valuable feedback.

Why you should use Flodesk to help create your emails

With Flodesk, you can effortlessly create visually stunning and highly effective Customer Feedback emails. Our intuitive platform empowers you to design personalized, engaging emails that make your customers feel valued and heard, all while maintaining a clean and simple aesthetic.

Wrapping Up

Flodesk offers the most intuitive email marketing tools for small businesses, helping you grow and monetize your email list effortlessly. With no need for coding or design skills, you can create, send, and automate emails that engage your audience and drive revenue.

Trusted by over 100,000 businesses, Flodesk helps beginners and experts send beautiful, high-converting emails in a radically simple way. With the world’s most intuitive email builder, powerful automations, and beautiful forms, Flodesk gives you everything you need for brilliant email marketing—without the complexity.

In conclusion, creating effective Customer Feedback emails is crucial for understanding and improving customer satisfaction. Sign up for Flodesk today to start crafting emails that truly resonate with your audience. Get started with Flodesk.