Customer Feedback Emails: 10 Great Examples (& Other Tips)

In this article, we'll show you 10 email examples for Customer Feedback that have been sent to customers in the past from different companies. Seeing these examples can help you understand what works and why, making it easier to create your own effective Customer Feedback emails.

What should go into customer feedback emails?

A good Customer Feedback email is concise and personalized, making the recipient feel valued and heard. It should include a clear call to action, encouraging the customer to share their thoughts and experiences.

• Personalized Greeting: Start with the customer's name to make the email feel more personal. For example, "Hi [Customer Name], we value your opinion!"
• Purpose Statement: Clearly state why you are reaching out. For instance, "We'd love to hear your thoughts on your recent purchase."
• Specific Questions: Ask targeted questions to get detailed feedback. Examples include, "How satisfied are you with our product?" or "What can we improve?"
• Call to Action: Encourage the customer to take action, such as filling out a survey or replying to the email. Phrases like "Share your feedback" or "Take our quick survey" work well.
• Gratitude: Thank the customer for their time and feedback. A simple "Thank you for helping us improve!" can go a long way.
• Contact Information: Provide a way for the customer to reach out if they have further comments or questions. For example, "Feel free to reply to this email or contact us at [email address]."

Let's jump into it and check out 10 email examples of good Customer Feedback emails!

10 customer feedback email examples

1) RIND Snacks

RIND Snacks is a brand that sends engaging marketing and feedback emails related to their snack products. The "Still into us?" email is a great example of a Customer Feedback email because it uses a casual, friendly tone to invite recipients to share their opinions, making them feel valued and heard while maintaining a simple and visually appealing design.

2) Miro

Miro's Customer Feedback email stands out for its clean, user-friendly design and straightforward approach. The email effectively invites recipients to share their opinions, making them feel valued and heard, which is essential for gathering meaningful feedback.

3) Invision

Invision's Customer Feedback email is a prime example of how to effectively engage with customers. Its clean design and straightforward approach make it easy for recipients to share their opinions, ensuring they feel valued and heard.

4) Everlane

Everlane's Customer Feedback email stands out for its minimalist design and clear call to action, making it easy for recipients to share their thoughts. The email's simplicity and focus on user empowerment ensure that customers feel valued and heard, contributing to a more engaging and effective feedback process.

5) Dropbox

Dropbox is a cloud storage service that allows users to store and share files securely online. The company did a good job with this email by using a clean and simple design that makes it easy for recipients to provide feedback, ensuring they feel valued and heard.

6) Semrush

Semrush is a comprehensive digital marketing tool that helps businesses improve their online visibility and gain insights into their competitors. The Customer Feedback email from Semrush is notable for its clean design and straightforward approach, making it easy for recipients to share their opinions and feel heard, which enhances user engagement and satisfaction.

7) Netflix

Netflix is a leading streaming service that offers a wide variety of TV shows, movies, and original content to millions of subscribers worldwide. The Customer Feedback email from Netflix is effective because it uses a clean design and straightforward approach, making it easy for recipients to share their opinions and feel heard, which enhances user engagement and satisfaction.

8) Taylor Stitch

Taylor Stitch is a brand known for its high-quality apparel and customer-centric approach. Their Customer Feedback email stands out due to its clean, organized design and straightforward call to action, making it easy for recipients to share their thoughts and feel empowered in the process.

9) Chewy

Chewy's Customer Feedback email is a prime example of effective design, featuring a clean layout and a clear call to action that makes it easy for recipients to share their thoughts. The email's simplicity and focus on user empowerment ensure that customers feel valued and heard, contributing to a more engaging and effective feedback process.

10) Square

Square's Customer Feedback email is a standout example of effective communication, featuring a clean design and a clear call to action that makes it easy for recipients to share their thoughts. The email's simplicity and focus on user empowerment ensure that customers feel valued and heard, contributing to a more engaging and effective feedback process.

Why you should use Flodesk to help create your emails

With Flodesk, you can effortlessly create visually appealing Customer Feedback emails that are both simple and effective. Our intuitive design tools empower you to craft personalized, engaging emails that make your customers feel valued and heard, all while maintaining a clean and professional look.

Wrapping up

Flodesk offers the most intuitive email marketing tools for small businesses, helping you grow and monetize your email list effortlessly. With no need for coding or design skills, you can create, send, and automate emails that engage your audience and drive revenue.

Trusted by over 100,000 businesses, Flodesk helps beginners and experts send beautiful, high-converting emails in a radically simple way. With the world’s most intuitive email builder, powerful automations, and beautiful forms, Flodesk gives you everything you need for brilliant email marketing—without the complexity.

In conclusion, creating effective Customer Feedback emails is crucial for engaging your audience and gathering valuable insights. Sign up for Flodesk today to start crafting beautiful, high-converting emails that make your customers feel valued and heard. Get started with Flodesk.