Gathering feedback is essential for improving your hiring process, and a candidate experience survey is one of the most direct ways to get it.
Starting with a template removes the guesswork and helps you ask the right questions at the right time. We've outlined five different types of survey emails to help you get started.
Personalize the email by mentioning the specific role they applied for. It’s a simple touch that shows you remember their unique journey and aren't just sending a generic blast.
When you send the survey matters. For candidates who didn't get an offer, wait a few days. For new hires, ask for feedback after their first week. The context of their experience is everything.
Clearly state how long the survey will take. A line like, “Our 5-question survey takes about two minutes,” removes uncertainty and makes it an easy ‘yes’ for the candidate.
Explain how their input will make a difference. Let them know their confidential thoughts will help you create a better experience for future applicants. It makes the request feel collaborative, not transactional.
An email should be a pleasure to look at. Use a simple layout, plenty of white space, and a single, clear call-to-action button. A well-designed email respects the reader and reflects the quality of your brand.
<template>
Subject: Feedback on your interview for the [Job Title] position
Hi [Candidate Name],
Thank you again for your time and for interviewing with our team for the [Job Title] role. We’re always working to refine our hiring process and would value your perspective on the interview experience.
Your confidential feedback in this [Number]-minute survey will directly help us improve the process for future candidates. Please share your thoughts here:
[Link to Survey]
We appreciate your input.
Best,
[Your Name]
[Your Title]
[Company Name]
</template>
<template>
Subject: Update on your application for the [Job Title] position
Hi [Candidate Name],
Thank you for applying for the [Job Title] position. We are currently reviewing all applications and will be in touch about the next steps within [Number] business days.
While we review, we’d value your perspective on the application process itself. Your feedback helps us create a more seamless and intuitive experience for future candidates.
Would you be open to sharing your thoughts in our quick, [Number]-question survey? It should only take a minute of your time.
[Link to Survey]
We appreciate your interest in joining our team.
Best,
[Your Name]
[Your Title]
[Company Name]
</template>
<template>
Subject: Your thoughts on the [Job Title] interview process
Hi [Candidate Name],
Thank you for completing the interview process for the [Job Title] position. We appreciate you taking the time to meet with our team.
Now that you’ve been through all the stages, we’d love to get your perspective on how it went. Your feedback is incredibly valuable and helps us create a more thoughtful and effective interview experience from start to finish.
Would you be willing to share your thoughts in our confidential, [Number]-minute survey?
[Link to Survey]
Thank you for your input.
Best,
[Your Name]
[Your Title]
[Company Name]
</template>
<template>
Subject: Update on your application for the [Job Title] role
Hi [Candidate Name],
Thank you for taking the time to interview for the [Job Title] position. We genuinely enjoyed learning more about your skills and experience.
After careful consideration, we have decided to move forward with another candidate for this role. This was a competitive search, and the decision was not an easy one.
While this is not the news we’d hoped to share, we would still value your perspective on our hiring process. Your confidential feedback helps us improve the experience for all candidates, and we would appreciate your honest thoughts.
If you’re willing, please share your feedback in our brief survey. It contains [Number] questions and should only take a moment to complete.
[Link to Survey]
We wish you the best in your job search.
Sincerely,
[Your Name]
[Your Title]
[Company Name]
</template>
<template>
Subject: How's your first week at [Company Name]?
Hi [New Hire Name],
Welcome to the team! Now that you’ve completed your first week in the [Job Title] role, we’d love to hear about your onboarding experience.
Your perspective is essential for helping us refine how we welcome new team members. This confidential survey is designed to understand what went well and where we can improve for future hires. It includes [Number] questions and should only take about [Number] minutes to complete.
[Link to Survey]
We appreciate you helping us build a better onboarding process for everyone.
Best,
[Your Name]
[Your Title]
[Company Name]
</template>
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With our intuitive email builder, robust automations, and clean forms, Flodesk provides all the necessary components for effective email marketing, minus the complexity. We empower both beginners and seasoned users to send well-designed, high-converting emails in a simple way.
Gathering candidate feedback is a direct path to improving your hiring process. Use these templates as a starting point to build a system that works for you.
Flodesk gives you the tools to send well-designed, automated emails without the learning curve. Sign up to start creating your candidate surveys today.
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