5 Great 30/60-90 Day Check In Email Templates To Copy & Paste

The first 90 days are a key time to connect with new customers and clients. We've put together five email templates for your 30, 60, and 90-day check-ins to help you make a great impression.

Referring to a template takes the guesswork out of what to say, freeing you up to add your personal touch to a well-designed email.

Tips for Writing 30/60-90 Day Check In Emails

• Give each email a clear purpose. Your 30-day email can be a simple check-in. At 60 days, you might offer a pro-tip. At 90 days, you can focus on their long-term success. Don't try to do everything in one email.
• Personalize beyond the name. Reference a specific goal they shared with you or a feature they’ve been using. It shows you’re paying attention and that this isn't just another automated message.
• Ask one direct question. Instead of a list of questions, ask a single, open-ended one. Something like, “What’s one thing you’re hoping to achieve next month?” is more likely to start a real conversation.
• Always offer value. Don't just ask for feedback. Include a link to a helpful resource or share a quick tip that makes their life easier. Give them a reason to be glad they opened your email.

Types of 30/60-90 Day Check In Email Templates We Will Cover

1. New Hire Progress Email Template
2. Customer Feedback Email Template
3. Product Usage Email Template
4. Subscription Renewal Email Template
5. Performance Review Email Template

5 30/60-90 Day Check In Email Templates

1) New Hire Progress Email Template

<template>

Subject: Checking In: Your First [30/60/90] Days at [Company Name]

Hi [New Hire Name],

I'm checking in as you've just passed your [30/60/90]-day mark with us. I'd love to hear how things are going from your perspective.

Now that you've had some time to settle in, how are you finding your role? We want to make sure you have everything you need to feel supported and successful here. Your feedback is incredibly valuable as you get acquainted with the team and your responsibilities.

Please let me know what time works for you to connect for 15-20 minutes next week. We can go over any questions you have and discuss your goals for the upcoming months.

Best,

[Your Name]

[Your Position]

[Company Name]

</template>

2) Customer Feedback Email Template

<template>

Subject: Your thoughts on [Product/Service Name] after [30/60/90] days?

Hi [Customer Name],

It's been about [30/60/90] days since you started using [Product/Service Name], and we'd love to hear how it's going. Your experience is important to us, and your feedback helps us make our product better for everyone.

Now that you've had some time to explore, what has your experience been like? We're always looking for ways to refine the design and functionality, and insights from users like you are the best way for us to do that. Any thoughts you have on what's working well or what could be improved would be greatly appreciated.

Feel free to reply directly to this email with your thoughts. We read every piece of feedback.

Thanks for helping us build a better [Product/Service Name].

Best,

[Your Name]

[Your Position]

[Company Name]

</template>

3) Product Usage Email Template

<template>

Subject: Making the most of [Product/Service Name]?

Hi [Customer Name],

It’s been [30/60/90] days since you started with [Product/Service Name], and we wanted to check in on how you’re finding things. We’ve seen you’ve been using [Specific Feature, e.g., our template builder], and we hope it’s helping you achieve your goals.

To help you get even more value, we thought you might find this guide on [Helpful Topic, e.g., advanced segmentation] useful. Many of our customers find it helps them [specific benefit, e.g., increase their open rates].

Is there anything you're hoping to accomplish with [Product/Service Name] that you haven't gotten to yet? We're always happy to point you in the right direction.

All the best,

[Your Name]

[Your Position]

[Company Name]

</template>

4) Subscription Renewal Email Template

<template>

Subject: A heads-up about your [Product/Service Name] subscription

Hi [Customer Name],

This is a friendly reminder that your subscription for [Product/Service Name] is scheduled to renew on [Renewal Date].

We hope you've been enjoying uninterrupted access to [mention a key feature, e.g., our design tools]. To ensure you can continue creating without interruption, your subscription will automatically renew. No action is needed on your part.

If you need to make any changes to your subscription or update your billing information, you can do so in your account settings: [Link to Account Settings].

We're excited to continue supporting your work.

Best,

[Your Name]

[Your Position]

[Company Name]

</template>

5) Performance Review Email Template

<template>

Subject: Your [30/60/90]-Day Performance Review

Hi [Employee Name],

I'd like to schedule your [30/60/90]-day performance review. This meeting is a dedicated time for us to discuss your progress, accomplishments, and goals for the next period.

We'll use this time to talk about your contributions, including [mention a specific project or achievement]. We will also cover areas for growth and set clear objectives for the upcoming months. Please come prepared to share your perspective on your role, what's going well, and any challenges you're facing. Your insights are key to making sure you have the support you need to succeed.

Please let me know what time works for you next week for a [e.g., 45-minute] meeting. I look forward to our conversation.

Best,

[Your Name]

[Your Position]

[Company Name]

</template>

What About Using Flodesk?

Now that you have these five templates for your 30, 60, and 90-day check-ins, Flodesk provides the tools to put them into action. We offer intuitive email marketing tools designed for small businesses, helping you grow and monetize your email list. Without needing coding or design skills, you can create, send, and automate emails that engage your audience and drive revenue.

Trusted by over 100,000 businesses, Flodesk helps beginners and experts send well-designed, high-converting emails in a radically simple way. With our intuitive email builder, powerful automations, and beautiful forms, you get everything you need for effective email marketing—without the complexity.

Wrapping Up

These templates provide a clear framework for your 30, 60, and 90-day check-ins, helping you build consistent and meaningful touchpoints.

When you're ready to put them into action, sign up for Flodesk to send emails that look as good as they read.