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10 Win-Back Email Examples Examples and Tips

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In this article, you'll find 10 email examples for win-back campaigns that have been successfully used by various companies. Seeing these examples can help you understand effective strategies and design elements before crafting your own win-back emails.

What should go into win-back emails?

A good win-back email is personalized and engaging, designed to rekindle interest by addressing the recipient's past interactions and offering compelling incentives. It should stand out with a clear, enticing call-to-action and a friendly tone that makes the recipient feel valued.

  • Personalized Greeting: Start with the recipient's name and a warm welcome back. For example, "Hi [Name], we miss you!"
  • Reminder of Past Engagement: Mention what the recipient loved or interacted with before. Phrases like "We noticed you enjoyed [product/service]" can be effective.
  • Compelling Incentive: Offer a discount, free trial, or exclusive content to entice them back. Examples include "Get 20% off your next purchase" or "Enjoy a free month on us."
  • Clear Call-to-Action: Use a strong, direct CTA like "Rejoin Now" or "Claim Your Offer" to guide the recipient towards the desired action.
  • Friendly Tone: Keep the language casual and inviting. Phrases like "We'd love to have you back" or "Come see what's new" can create a welcoming atmosphere.
  • Visual Appeal: Use eye-catching design elements and images that align with your brand. Ensure the email is aesthetically pleasing and easy to read.

Let's jump into it!

1. Microsoft

Microsoft is a technology company that offers a wide range of products and services, including software, hardware, and cloud computing solutions. The email subject "Rediscover Copilot: Smart answers, fast responses, and more personal results" effectively re-engages users by highlighting the improved features of Microsoft's Copilot, addressing user needs and pain points with a focus on enhanced functionality and personalization.

2. Adobe

Adobe is a company known for its creative software products, which help users enhance their projects with creative edits. The email aims to re-engage users by offering them the opportunity to "level up" their projects with creative edits, which can be a compelling reason for users to return and utilize Adobe's products.

3. RIND Snacks

RIND Snacks, known for its healthy and natural snack options, uses the subject line "Still into us?" to effectively re-engage lapsed customers. This direct and engaging approach prompts curiosity and encourages recipients to reconsider their relationship with the brand, making it a compelling win-back email.

4. Strava

Strava, a popular fitness tracking app, uses the subject line "Your preview is over, but the fun doesn't have to end" to effectively re-engage users. This win-back email stands out by creating a sense of urgency and excitement, encouraging recipients to continue their fitness journey with Strava's engaging features and community support.

5. Zoom

Zoom, a leading video conferencing platform, excels in connecting people through seamless virtual meetings, webinars, and collaboration tools. The email with the subject "Are you ghosting us? Reactivate today" effectively re-engages users by using a playful and direct approach, prompting recipients to reconsider their relationship with Zoom and encouraging them to reactivate their accounts.

6. Delta

Delta's win-back email with the subject "Is Las Vegas still on your mind?" captures attention by tapping into the recipient's past interest in a specific destination. This approach is a good win-back strategy as it personalizes the message and reignites the recipient's travel aspirations, making them more likely to re-engage with the brand.

7. Sourse

Sourse's win-back email with the subject "We'll give you 25% off to open this email" effectively re-engages users by offering a substantial discount as an immediate incentive. This approach not only grabs attention but also provides a clear and compelling reason for recipients to re-engage with the brand, making it an effective strategy for rekindling interest.

8. HBO

HBO's win-back email, featuring the subject "All-new thrillers, riveting docs, and more in March," captures attention by highlighting fresh and exciting content. This approach reignites interest by showcasing new offerings, making it a compelling reason for subscribers to return and explore what's new on the platform.

9. Chegg

Chegg's win-back email, titled "All-new, all in one place, better than ever," effectively re-engages users by showcasing a refreshed and comprehensive offering. The email's clean design, featuring a modern font and visually appealing layout, makes it easy to read and navigate, enhancing the overall user experience and encouraging recipients to explore Chegg's updated services.

10. Venmo

Venmo is a digital wallet that allows users to make and share payments with friends, facilitating easy and quick money transfers. The email titled "Don’t miss out on the best of Venmo" effectively re-engages users by highlighting key features and benefits, creating a sense of urgency and FOMO (Fear of Missing Out) to prompt users to return to the platform.

Why you should use Flodesk to help create your emails

With Flodesk, you can effortlessly craft stunning win-back emails that captivate and re-engage your audience. Its intuitive design tools and beautiful templates empower you to create personalized, visually appealing emails that make your recipients feel valued and eager to return.

What is Flodesk

Flodesk is the most intuitive email marketing platform for small businesses, designed to help you grow, nurture, and monetize your email list beautifully. Easily create, send, and automate emails that increase your reach and drive sales—no coding or design experience needed. Trusted by over 100,000 businesses globally, Flodesk offers powerful features without the hassle of complicated tools. Plus, with flat-rate pricing, your costs stay the same no matter how big your list grows.

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Stunning email marketing and automation tools to bring your brand to life and scale your small business.

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Flodesk Team
ABOUT THE AUTHOR
Flodesk Team

Flodesk Team is passionate about empowering entrepreneurs and businesses to create stunning, effective emails. With expertise in email marketing, automation, and design, we’re here to share insights, tips, and strategies to help you grow your brand.

Discover what you can do with Flodesk

Stunning email marketing and automation tools to bring your brand to life and scale your small business.

TRY IT FREE